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Act! CRM

  Act! v20 Pro
  Act! Premium - Subscription
  Act! Premium for Web
  Accounts Master! - Linking Act! to QuickBooks
  itImport - Import/Merge data into Act!
  itExport - Export data from Act!
  Handheld Contact - The mobile solution for Act! CRM
  itTables - Custom Tables and Relationships
  itDial - Link Act! to TAPI phones and Skype
  itOutreach - Quickly and easily send emails from Act!
  itFetch - Create contacts from e-mails
  itScan - scan business cards directly into Act!
  itService - Automatically run CRMAddon tools
  Telesupport Helpdesk 4.0
June, 2017 - Where to find GL Computing on Social Media

For more information on GL Computing and Mike Lazarus as well as some great resources for keep up to date on the latest ACT! information, you should check out these links and communities:

About Me
LinkedIN Profile for Mike Lazarus
GL Computing Blog (with RSS feed)
GL Computing on Twitter
GL Computing Facebook Page
LinkedIN ACT! Fanatics Group
February, 2013 - ACT! Users Celebrate: Sage sells ACT! & SalesLogix to Swiftpage
To read about how it might effect you, see this GL Computing Blog article  
February, 2013 - What the ACT! Fanatics think of Mike Lazarus
On hearing about the sale of ACT! from Sage to Swiftpage, there were a number of threads stared similar to this one in the LinkedIn ACT! Fanatics Group.

I am amazed, stunned, honoured and humbled at this out-pouring of respect. Having worked in every aspect of the channel, except the vendor, in the 25+ years supporting ACT! - I would make myself available if Swiftpage decided they could utilise my knowledge and skill-set.

Thank you all
May, 2012 - Handheld Contact welcomes Android users
Our Handheld Contact Professional Edition app for Android is now available. View and manage your Sage ACT! contacts, activities, calendar, notes, history items, and more from our feature-rich Android app. And all Handheld Contact mobile device apps securely store your Sage ACT! data on the mobile device, so you can continue working with it even if you're out of WiFi or mobile network range.  
January, 2012 - First Certified ACT! Genius at Experts-Exchange

GL Computing's Mike Lazarus has become the first Certified ACT! Genius

March, 2011 - Sage ACT!'s first Community Development Partner
After surpassing 10,000 support posts on Sage's Community Site, Sage North America invited GL Computing's Mike Lazarus be the very first Sage ACT! Community Development Partner  
January, 2011 - Awards and honors for 2010

GL Computing received the following awards and honours for supporting the ACT! community during 2010:

May, 2010 - Getting ACT! on your phone

For ACT! users considering how to get ACT! by Sage data onto their phones, you should read this comparison of various PDA links for ACT! by Sage

September, 2009 - Please check and add-on prior to upgrading ACT!

Please have a read of this article on Upgrading ACT!, especially when you are using add-ons

July, 2009 - Review on ACT! 2010 beta
For a sneak-peak review of ACT! 2010, see this blog post - Thoughts on ACT! 2010 beta (#ACT2010) - The good, the bad and the ugly  
July, 2009 - New Subgroups for ACT! Fanatics on LinkedIN

New sub-groups have been created under the LinkedIn ACT! Fanatics Group. The new subgroups include sub-groups available to all members: ACT! add-ons, ACT! and Social Media, Sales and Marketing for ACT! users. As well as some that will require approval: ACT! Resellers and the ACT! International Advisory Council.
To join our professional subgroups, visit the ACT! Fanatics group and go to the "Subgroups" tab.

July, 2009 - Handheld Contact Announces New Editions including a FREE sync service

Handheld Contact has released two new wireless syncing solutions for ACT! and Windows Mobile smart phones and Pocket PC devices - Basic and Entry. Unlike the current version of Handheld Contact (now renamed Handheld Contact Professional), these new versions sync ACT! Contacts and Calendar (Basic Edition only) to the contact list and calendar on the phone – all wirelessly, no cables.
In addition, Windows Mobile devices can now support up to 15,000 contacts
For more information, see:

May, 2009 - First Certified ACT! by Sage Sage
Experts-Exchange has given the first Sage Certification in their ACT! Zone to Mike Lazarus of GL Computing, who also won their annual Titan Award  
March, 2009 - ACT! by Sage 2009 (11.1) update
Sage is about to release an update for ACT! 2009 with a number of fixes and enhancements.
For a list of what's new, see this Blog post: What Changes Were Made in ACT! by Sage 2009 (11.1)
January, 2009 - GL Computing wins Experts Exchange Titan Award 2008
Experts-Exchange announced today that The Titan Award for the highest percentage of support points earned in an Experts-Exchange Zone was awarded to GL Computing. Obviously, their ACT! Zone.
For more information see this GL Computing blog article

December, 2008 - Question for ACT! users with QuickBooks
ACT! users with QuickBooks accounting, please see this blog article and respond by a comment or send a message from the Contact Page here

November, 2008 - New Handeld Contact releases support Custom Activity Types and 64-bit
Now available - new releases for the desktop console and both clients. Major changes include support for ACT!'s Custom Activity Types and 64-bit operating systems. After updating, you will need to re-send all data to the device.

More information available on the GL Computing Blog

September, 2008 - The new, Bold, ACT! 2009
As a special promotion for the launch of ACT! 2009 - Sage and GL Computing, together with Optus Business Direct, have put together a fantastic opportunity for new and upgrading users in Australia to get ACT! 2009 with Handheld Contact and a Blackberry Bold at a special price.

For more information, see this Sage end-user email

August, 2008 - Handheld Contact for the new ACT! by Sage 2009 (11.0)
In line with it's policy to support new ACT! versions on release, J2X Technologies Inc, today announced that Handheld Contact supports the new ACT! 2009 contact and customer management product family from Sage Software. The solution allows users to access and manage their complete ACT! databases remotely using wireless synchronization and one-click drop-down menus that simplify data entry, editing, and sales management tasks for on-the-go professionals.

Handheld Contact enables two-way, wireless syncing of contact and customer data between a user's ACT! software and a BlackBerry, Pocket PC, or Treo smart phone.
Handheld Contact suport all versions 2005-2009 - Standard, Premium and Premium for Web

For more information, please see this Press Release

August, 2008 - New ACT! by Sage 2009 (11.0) Product Family Centers On User Experience
Scottsdale, Ariz. – August 12, 2008 – Sage CRM Solutions, part of the Sage Group plc, today announced availability of the new ACT! by Sage 2009 (11.0) contact and customer management product family consisting of ACT! by Sage 2009 (11.0), ACT! by Sage Premium 2009 (11.0), and ACT! by Sage Premium for Web 2009 (11.0). For more information, see this Press Release

Availability outside of North America is expected about 4 weeks later

June, 2008 - GL Computing Blog and Mike's LinkedIn Profile
Mike Lazarus has decided to test his hand at writing a blog for ACT! users. Have a read and subscribe to be kept up-to-date and feel free to add any comments.

View Mike Lazarus's LinkedIn profileFor more detailed information on Mike Lazarus, view his LinkedIn profile or follow the GL Computing Twitter

May, 2008 - Multiple Contacts support with Handheld Contact for BlackBerry
The latest release of Handheld Contact for BlackBerry now supports multiple contacts, just like ACT!. This valuable new feature enables users to view and edit multiple contacts associated with their ACT! Activity, Note, and History items. Activities, Notes and History items can be created with contacts from your ACT! Contact list right on your BlackBerry. Emails can be sent to anyone in your ACT! contact list and automatically recorded as an ACT! History item.
To take advantage of the new features, download the new HHC Computer Application from our Download page and point your Blackberry to
April, 2008 - itImport.Net - new versions.
New versions of itImport.Net have been released:
Basic and standard, with a reduced feature set at a more economical price and a Pro version which now includes the ability to import directly from SQL and Access databases.
From more information, see the itImport page
December, 2007 - GLComputing - First Experts-Exchange ACT! Master
GL Computing has been supporting ACT! users in many on-line web sites for many years. One of those sites awarded GL Computing it's first ever Master Certificate in their ACT! Zone  
July, 2007 - MergeMaster! for ACT! by Sage Released
GL Computing has released MergeMaster! for ACT! by Sage versions 7.0 and later
MergeMaster! provides powerful merged emails, faxes and SMS capabilities for ACT! users. It can include ACT! Company fields and Contact fields in the same merge, provides full Opt-In/Opt-Out functionality and tracking, and adds sophisticated reporting, so you know who received your communications.
For more information, please go to the MergeMaster! Page
July, 2007 - New versions of Handheld Contact available fron Sage in Aust/NZ
GL Computing and Sage Business Solutions have announced the availability of Handheld Contact v1.0 for Mobile Windows devices and the users of ACT! by Sage, giving mobile professionals greater access to vital information about their clients and customers while on the road.
GL Computing and Sage Business Solutions have also released the latest version of Handheld Contact v2.0 for the BlackBerry.

To cement the deal, Sage have announced a range of special bundles for users who purchase Handheld Contact at the same time as a new or upgrade license of ACT! 9.0 Standard, Worgroups or Web.

To see the full Press Release, Click Here or on the Sage site

June, 2007 - Maximize your Sales Productivity on the road with ACT! and your BlackBerry
Get Anywhere-Anytime* updates to your contacts, calendar and client notes/histories. Learn how with ACT! and your BlackBerry® smartphone Webcast.
ACT! and BlackBerry have joined forces to bring you easy access to ACT! on your BlackBerry smartphone making you even more productive with managing your contacts, customers and schedule while you are in the field. You are always up to date and organized!

With ACT! and Handheld Contact on your BlackBerry you can access your key contacts and customer data right from your smartphone - it’s like taking your office with you!

Have a look at the recorded Webinar by RIM and Sage at The Blackberry Resource Centre

June, 2007 - Previous version stock clearence
GL Computing has some limited stock of ACT! 6.0 (6-Packs only) and ACT! 8.0 (singles and 6-packs) ex-stock. That we can supply at a significant discount (even cheaper if purchased with an add-on). The first 10 orders for the ACT! 8.0 products will also get a free Quick Study Guide. Interested parties should contact GL Computing for pricing and availability.  
May, 2007 - GL Computing signs sub-distribution agreement with Sage
Sage today, signed an agreement to sub-distribute, market, promote and sell Handheld Contact for the Blackberry and Mobile Windows devices in-conjunction with GL Computing. This agreement will include the ability for resellers and end-users in Australia and New Zealand to purchase bundles of ACT! and Handheld Contact for a significantly reduced price. Contact your ACT! reseller or GL Computing for more information.  
April, 2007 - It was 20 years ago today...
It was April 1987 when Conductor Software (later Contact Software International) released ACT! to the market. It was later in the year when PC Extras brought the product into Australia with Mike Lazarus (founder of GL Computing) as the Product Manager. Happy 20th Birthday, ACT!  
September, 2006 - Handheld Contact for the new ACT! by Sage 2007 (9.0)
J2X Technologies Inc, a leading developer of mobile business productivity solutions for BlackBerry and other handheld devices, today announced that Handheld Contact supports the new ACT! by Sage 2007 (9.0) contact and customer management product family from Sage Software. The solution allows users to access and manage their complete ACT! databases remotely using wireless synchronization and one-click drop-down menus that simplify data entry and editing and automate sales management tasks for on-the-go professionals. Handheld Contact is the only service that enables two-way, wireless syncing of contact and customer data between a user's ACT! 2007 desktop software and BlackBerry device.  
September, 2006 - picks GL Computing has chosen GL Computing as exclusive distributor in Asia Pacific for it's range of add-on products for ACT! versions 7,8 and 9. These include a TAPI and Skype link for ACT! users to enhance their phone communications and a powerful importer that can bring Excel data into every table in ACT!. More products to be availble soon.  
August, 2005 - Sage announces Handheld Contact to put ACT! on your Blackberry
Sage ACT have announced, together with GL Computing, the arrival of Handheld Contact in Asia Pacific. Handheld Contact puts your favourite features onto your Blackberry device and syncronises them wirelessly while you are on the road. To see the media release, click here.  
June, 2005 - Handheld Contact now puts ACT! 7 on your Blackberry
Handheld Contact, ACT! on your Blackberry, is now available for ACT! 7 (ACT! 2005) users. Have your ACT! data sync wirelessly to your Blackberry device - no cradle sync! This is a free upgrade for ACT! 6 users who upgrade their ACT! database to the new version. Blackberry users can download a 14-day trial from here  
May, 2005 - Sage Software in Australia
Sage Software, a worldwide company, and owner of the ACT! product is finally combining all their products under the Sage brand. Sage Software is set to make a significant impact on the Australian and Asia Pacific markets. The $6 billion power house already has in excess of 4.4 million customers worldwide and more than 100 products. In Asia Pacific, the organisation will be known as "Sage ACT". GL Computing looks forward to the added resources this will add to development and marketing to benefit ACT! customers all over the world!  
September, 2004 - ACT! 7 Launched in Asia Pacifc
ACT! 7.0 (called ACT! 2005 in North America) had the wraps taken off today for the Asia Pacific market in an exciting session at the Sydney Masonic Centre. For the first time, ACT! is available in two editions: 7.0 Standard (for one to nine users), and 7.0 for Workgroups (10 or more users). Both have been written on Microsoft's SQL Server 2000 database platform, in contrast to earlier versions of the software, which were grafted on FoxPro. GL Computing was there demonstrating the Handheld Contact link to the Blackberry which will soon be available for ACT! 7.0  
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