ACT! by Sage and add-ons Support in Asia Pacific


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ACT! by Sage SUPPORT

February, 2013
ACT! Users Celebrate: Sage sells ACT! & SalesLogix to Swiftpage

February, 2013
What the ACT! Fanatics think of Mike Lazarus

May, 2012
Handheld Contact welcomes Android users

Accounts Master! - Linking ACT! to QuickBooks

Handheld Contact - The leading mobile solution for Sage ACT!

itTables - Custom Tables and Relationships

itDial (TAPI) - CTI link ACT! to TAPI phones and Skype

itOutreach - Quickly and easily send emails from ACT!

itFetch - Create contacts from e-mails

itImport - Import/Merge data into ACT! by Sage

itExport - Export data from ACT!

itScan - scan business cards directly into ACT!

itService - Automatically run CRMAddon tools

Telesupport Helpdesk 4.0

AutoAdmin

MergeAdmin

MigrateAdmin

FaxAdmin

DocAdmin

To obtain Technical Support for ACT! or any of the add-on products from this site, please contact your ACT! Certified Consultant. A complete world-wide list is available by clicking on the ACC logo to the left and our recommended Asia Pacific Consultants are listed below.

Chat with live support for
CRMAddon and Handheld Contact:

See this blog post to Get Faster Technical Support for ACT! by Sage

You can also obtain support from the ACT! Web Site - this includes the ACT! Knowledge Base and the ability to ask questions in an online Community site.

Other on-line peer support forums can be found at: Experts Exchange and ITtoolbox.

LinkedIN users should join the ACT! Fanatics Group for additional tips

In Asia Pacific, we recommend the following Consultants:

Country	State	Company	Contact	Phone	Email	Web
Australia	NSW	Act Today Pty Ltd	Burkard Lipgens	0243294043	burkard@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Lisa Li	0243294043	lisa@lipgens.com	www.acttoday.com.au
Australia	NSW	Database Partners	Joseph Bega	1300 791 327	joe@databasepartners.com.au	www.databasepartners.com.au
Australia	NSW	Act Today Pty Ltd	Mark Nicholas	0414456004	mark@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Andrew Cassin	0298170174	andrew@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Michael Bryant	02 9431 2207	michael@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Mark Nicholas	0414456004	mark@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Peter Vassella	0416119272	peter@acttoday.com.au	www.acttoday.com.au
Australia	NSW	ACTivate CRM	Glenn Watson	04-1255-6073	gwatson@activatecrm.com.au	www.activatecrm.com.au
Australia	NSW	Database Partners	Brett Merriman	1300 791 327	brett@databasepartners.com.au	www.databasepartners.com.au
Australia	NSW	The Contact Group Pty Ltd	Cedric Amoyal	02-9211-7799	cedric@thecontactgroup.com	www.thecontactgroup.com
Australia	NSW	ACT Business Partners	Mandy Franklin	1300 134 363	mandy@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	NSW	Act Today Pty Ltd	Ben Kirchner	0416119640	ben@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Eyecatchers Solutions Pty Ltd	Bronwyn Clarke	02-9452-1800	bronwyn@eyecatchers.net.au	www.eyecatchers.net.au
Australia	NSW	The Contact Group Pty Ltd	Kieran Deale	02-9211-7799	kieran@thecontactgroup.com	www.thecontactgroup.com
Australia	NSW	Gebesse Computer Consultants	Peter Bowditch	02-9686-4390	peter@gebesse.com.au	www.gebesse.com.au
Australia	NSW	Act Today Pty Ltd	James Baird	0421319154	james@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Database Partners	Reece Harper	1300 791 327	reece@databasepartners.com.au	www.databasepartners.com.au
Australia	NSW	ACT Business Partners	Garo Gabrielian	1300 134 363	garo@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	QLD	Act Today Pty Ltd	Matthew Wild	07 5571 2344	matthew@acttoday.com.au	www.acttoday.com.au
Australia	QLD	Evolution Marketing Services	Darren Flood	04-1614-1255	info@evolutionmarketing.com.au	www.evolutionmarketing.com.au
Australia	QLD	ACT Specialists	Thea Zeilinga	1800 225 142	thea@actspecialists.com	www.actspecialists.com
Australia	QLD	Evolution Marketing Services	Ben Hamilton	07-3423-3551	ben@evolutionmarketing.com.au	www.evolutionmarketing.com.au
Australia	QLD	Act Today Pty Ltd	Jay McDonald	0755712344	Jay@acttoday.com.au	www.acttoday.com.au
Australia	QLD	Also Devices Pty Ltd	Steve King	07-3276-1372	info@alsodevices.com.au	www.alsodevices.com
Australia	QLD	ACT Specialists	Dirk Zeilinga	1800 225 142	dirk@actspecialists.com	www.actspecialists.com
Australia	QLD	Act Today Pty Ltd	Noel Price	0732697612	noel@acttoday.com.au	www.acttoday.com.au
Australia	QLD	Act Today Pty Ltd	Travis Rosevear	0419789293	travis@acttoday.com.au	www.acttoday.com.au
Australia	SA	Act Today Pty Ltd	Peter McCarty	0883500493	peterm@acttoday.com.au	www.acttoday.com.au
Australia	SA	Database Partners	Jason Moss	1300 791 327	jason@databasepartners.com.au	www.databasepartners.com.au
Australia	TAS	FrontRunner Systems Pty Limited	Irene Landau	04-1270-5199	ilandau@frontrunner.com.au	www.frontrunner.com.au
Australia	VIC	Gilford Computer Solutions Pty Ltd	Shannon Rogers	03-9803-4163	shannon@gilford.com.au	www.gilford.com.au
Australia	VIC	Executive Software Solutions	Kelvin Oxwell	08-9380-4865	kelvin@executiveoutcomes.com.au	www.executiveoutcomes.com.au
Australia	VIC	React! e-solutions	Elio Russo	03-8795-7466	elio@reactesolutions.com.au	www.reactsolutions.com.au
Australia	VIC	Gilford Computer Solutions Pty Ltd	Neil Gilford	03-9803-4163	neil@gilford.com.au	www.gilford.com.au
Australia	VIC	ACT Now CRM Solutions	Daniel O'Toole	1300 844 288	daniel@actnowcrm.com.au	www.actnowcrm.com.au
Australia	VIC	Act Today Pty Ltd	Richard Milland	0419318727	Richard@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Database Partners	Nathan Horsley	1300 791 327	nathan@databasepartners.com.au	www.databasepartners.com.au
Australia	VIC	Act Today Pty Ltd	Robin Dixon	0394996319	rob@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Simply PC	Werner Ebersberger	03-9813-3266	werner@simplypc.com.au	www.simplypc.com.au
Australia	VIC	Act Today Pty Ltd	Kaz Emini	0419 220 150	Kaz@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Simply PC	Cherie Buttsworth	03-9813-3266	cherie@simplypc.com.au	www.simplypc.com.au
Australia	VIC	Act Today Pty Ltd	Gordon Hastie	0438588230	gordon@acttoday.com.au	www.acttoday.com.au
Australia	WA	Act Today Pty Ltd	Josh Noonan	0892217100	josh@acttoday.com.au	www.acttoday.com.au
Australia	WA	Act Today Pty Ltd	James Eldridge	0892217100	james.e@acttoday.com.au	www.acttoday.com.au
China	China - Sh	Customer Systems International	Kener Liu	+86 21 5109 8720	kliu@yacchina.com	www.customersystems.com.cn
China	China - Sh	ERS Limited	Anton Chan	+852 2442 0125	anton@ershk.com.hk	www.ershk.com.hk
Hong Kong	Hong Kong	Adaptive Consultants Limited	Ken Yeung Si Chun Chun	+852 (9613) 0596	kenyeung@adaptiveconsultants.com	www.adaptiveconsultants.com
Hong Kong	Hong Kong	ERS Limited	Michael Ranck	+852 (2477) 1911	michael@ershk.com.hk	www.ershk.com.hk
India	India - Ba	Akshitha Technologies	Deepak Balram	+91 80 51101153	deepsoft@sify.com
India	India - Ba	Belladonna IT Pvt Ltd	Gopinath Narayan	+91 934 287 9152	gopin@belladonnait.com	www.belladonnait.com
India	India - Mu	Firsteservice India Pvt Ltd	Gopi Mudaliar	+91 22 2857 4457	support@firstservice.com
India	India - Mu	Prime InfoTech Corporation	Farid Virani	+91 22 2374 3659	farid@indiaprime.com	www.indiaprime.com
India	India - Mu	Camellia Infotech Ltd	Drumil Khedkar	+91 22 283 69845	drumil@camellianfotech.com	www.camellianfotech.com
India	India - Mu	Prime InfoTech Corporation	Amir Virani	+91 22 2374 3659	amir@indiaprime.com	www.indiaprime.com
India	India - Ne	Interlink Information Systems Pvt Ltd	Sanand Sinha	+91 11 045 338	sanand@interlinkinfo.com	www.interlinkinfo.com
India	India - Ne	Delta Software Pvt Ltd	Sharat Jain	+91 11 2643 5849	sharat@cyberdelta.com	www.cyberdelta.com
India	India - Pu	Ambit Software Pvt.Ltd	Jenit N Ramaiya	+91 20 2663 2569	jenit@ambitsoftware.com
India	India - Se	Thrinaina Informatics Limited	S Suresh	+91 40 2782 3480	suresh@thrinaina.com	www.thrinaina.com
Malaysia	Malaysia	ACT Asia Sdn Bhd	Nicole Yap	+6012 2818927	nicole@actmalaysia.com	www.actmalaysia.com
New Zealand	NZ-Aucklnd	Act Today NZ	Mitch Weimer	+64 9 438 1115	mitch@acttoday.co.nz	www.acttoday.co.nz
New Zealand	NZ-Aucklnd	Xact Software Solutions	Graeme Leo	+64 9 377-6516	graeme@xactsoftware.co.nz	www.xactsoftware.co.nz
New Zealand	NZ-Aucklnd	A2Z Data Limited	Judi Bond	+64 9 520-6685	judi@a2zdata.co.nz	www.a2zdata.co.nz
New Zealand	NZ-Aucklnd	Act Today NZ	Dean Fraser	+64 937 77958	dean@acttoday.co.nz	www.acttoday.co.nz
New Zealand	NZ-Aucklnd	Passage Software	David Simpson	+64 9 820 9960	sales@passage.co.nz	www.passage.co.nz
New Zealand	NZ-Aucklnd	Passage Software	Geof Nightingale	+64 9 820 9960	sales@passage.co.nz	www.passage.co.nz
New Zealand	NZ-Broadwy	ACTive CRM Limited	Sherryl Todd	+64 9 366-1992	sherryl@activecrm.co.nz	www.activecrm.co.nz
New Zealand	NZ-Christc	ContactPlus.co.nz	David Searle	+64 3 358-2424	david@contactplus.co.nz	www.contactplus.co.nz
New Zealand	NZ-Christc	InfoSystems Technologies	Rob Spijkerman	+64 27 429 6046	rob@infosystems.net.nz	www.infosystems.net.nz
New Zealand	NZ-Taurang	Server Group Ltd	Mike Maltby	+64 27 270-8331	mike@servergrp.co.nz	www.servergrp.co.nz
Singapore	Singapore	Solarsys Microsystems Pte Ltd	KH Puah	+65 6336-0300	khpuah@solarsys.com.sg	www.solarsys.com.sg
Singapore	Singapore	New Frontiers Partnership (NFP)	Ted Tay	+65 6477-4008	fromtedsbb@newfp.com	www.newfp.com
Singapore	Singapore	Microbit Technology Pte Ltd	Roger Wee	+65 6227-3652	roger@microbit.com.sg	www.microbit.com.sg
Taiwan	Taiwan	ERS Limited	Lawrence Ku	+886 2 2550 8263	lawrence@ers.com.hk	www.ershk.com.hk
Thailand	Thailand	NETSolutions (ESB) Limited	Pinida Srirawong	+662 237-7247	ead@nsasia.co.th	www.nsasia.com
Thailand	Thailand	NETsolutions Asia Limited	Robert Horgan	+66 2-2377247	robert@nsasia.co.th	www.nsasia.co.th