ACT! by Sage and add-ons Support in Asia Pacific


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ACT! by Sage SUPPORT

December, 2008
Question for ACT! users with QuickBooks

November, 2008
New Handeld Contact releases support Custom Activity Types and 64-bit

September, 2008
The new, Bold, ACT! 2009

Handheld Contact - ACT! for Blackberry and Mobile Windows

itTables - Custom Tables and Relationships

itWorkflow - Automate workflow processes in ACT!

itDial (TAPI) - link to TAPI phones and Skype

itOutreach - Quickly and easily send emails from ACT!

itFetch POP3 - get data from your email

itImport - Import/Merge data into ACT! by Sage

itExport - Export data from ACT!

itCalendar.Net for ACT! by Sage

itService - Automatically run CRMAddon applications

Telesupport Helpdesk 4.0

AutoAdmin 2008/2009

MergeAdmin 2008/2009

MedleyAdmin

MigrateAdmin 2009/2009

FaxAdmin 2008/2009

DocAdmin 2008/2009

To obtain Technical Support for ACT! or any of the add-on products from this site, please contact your ACT! Certified Consultant. A complete world-wide list is available by clicking on the ACC logo to the left and our recommended Consultants are listed below.

For our new 24 hour support, try:

You can also obtain support from the ACT! web site - this includes the ACT! Knowledge Base and the ability to ask questions in a peer-based Online Community.

Other on-line peer support forums can be found at: Experts Exchange and ITtoolbox.

LinkedIN users can join the ACT! Fanatics Group for additional tips

In Asia Pacific, we recommend the following Consultants:

Country	State	Company	Contact	Phone	Email	Web
Australia	ACT	ACT Business Partners	Greg Secold	1300 134 363	greg@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	ACT	ACT Business Solutions	Michael Williams	1300 658 261	Inquiry@ActBusinessSolutions.com.au	www.actbusinesssolutions.com.au
Australia	NSW	ACT Business Partners	Joanne Back	1300 134 363	jo@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	NSW	The Contact Group Pty Ltd	Evan Soloman	02-9211-7799	evan@thecontactgroup.com	www.thecontactgroup.com
Australia	NSW	Act Today Pty Ltd	Michael Bryant	1300 362 046	michael@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	James Baird	1300 362 046	james@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Lisa Li	1300 362 046	lisa@lipgens.com	www.acttoday.com.au
Australia	NSW	Customer Systems International	Leon Tribe	02-8572-6009	ltribe@customersystems.com.au	www.customersystems.com.au
Australia	NSW	ACT Business Partners	Mandy Franklin	1300 134 363	mandy@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	NSW	Bandvale	Paul Buchtmann	02-4739-0111	pbuchtmann@ozemail.com.au
Australia	NSW	Database Partners	Reece Harper	04-1629-7007	reece@databasepartners.com.au	www.databasepartners.com.au
Australia	NSW	Act Today Pty Ltd	Burkard Lipgens	1300 362 046	burkard@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Act Today Pty Ltd	Cate Dempsey	1300 362 046	cate@acttoday.com.au	www.acttoday.com.au
Australia	NSW	FrontRunner Systems Pty Limited	Irene Landau	04-1270-5199	ilandau@frontrunner.com.au	www.frontrunner.com.au
Australia	NSW	Nasco Information Technology Pty Ltd	Allen Nassouh	02-9771-0849	Allen.nassouh@nasco.com.au	www.nasco.com.au
Australia	NSW	Activate Contacts	Sally Jones	02-9976-2474	activate_contacts@ihug.com.au
Australia	NSW	Act Today Pty Ltd	Mark Nicholas	1300 362 046	mark@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Courseware Plus	Robert Zeller	02-9679-7380	robert@courseware-plus.com	www.courseware-plus.com
Australia	NSW	Gebesse Computer Consultants	Peter Bowditch	02-9686-4390	peter@gebesse.com.au	www.gebesse.com.au
Australia	NSW	Eyecatchers Solutions Pty Ltd	Bronwyn Clarke	02-9452-1800	eyesol@kbdnet.net.au	www.eyecatchers.net.au
Australia	NSW	Act Today Pty Ltd	Peter Vassella	1300 362 046	peter@acttoday.com.au	www.acttoday.com.au
Australia	NSW	Database Partners	Derek Graham	04-3880-0843	derek@databasepartners.com.au	www.databasepartners.com.au
Australia	NSW	Act Today Pty Ltd	Andrew Cassin	1300 362 046	andrew@acttoday.com.au	www.acttoday.com.au
Australia	NSW	The Contact Group Pty Ltd	Cedric Amoyal	02-9211-7799	cedric@thecontactgroup.com	www.thecontactgroup.com
Australia	QLD	Bringwell Pty Ltd	Bob Nightingale	04-3840-0717	bobnight@ozemail.com.au
Australia	QLD	ACT Specialists	Dirk Zeilinga	1800 225 142	dirk@actspecialists.com
Australia	QLD	ACT Specialists	Thea Zeilinga	1800 225 142	thea@actspecialists.com
Australia	QLD	Brisbane City Council	James Crilly		bccwo@ecn.net.au
Australia	QLD	Evolution Marketing Solutions	Darren Flood	04-1614-1255	info@evolutionmarketing.com.au	www.evolutionmarketing.com.au
Australia	QLD	Act Today Pty Ltd	Colin Lewis	1300 362 046	colin@acttoday.com.au	www.acttoday.com.au
Australia	QLD	Act Today Pty Ltd	Patrick Twomey	1300 362 046	patrick@acttoday.com.au	www.acttoday.com.au
Australia	QLD	Also Devices Pty Ltd	Steve King	07-3276-1372	esckay1@bigpond.com	www.alsodevices.com
Australia	SA	Act Today Pty Ltd	Peter McCarty	1300 362 046	peterm@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Customer Systems International	Luke Mathers	03-9680-8805	lmathers@customersystems.com.au	www.customersystems.com.au
Australia	VIC	Elogix Corporation Pty. Ltd.	Anthony Michaud	03-9837-1650	anthonym@elogixcorp.com	www.elogixcorp.com
Australia	VIC	Gilford Computer Solutions Pty Ltd	Neil Gilford	03-9803-4163	neil@gilford.com.au	www.gilford.com.au
Australia	VIC	React! e-solutions	Elio Russo	03-8795-7466	elio@reactesolutions.com.au	www.reactsolutions.com.au
Australia	VIC	Simply PC	Werner Ebersberger	03-9813-3266	werner@simplypc.com.au
Australia	VIC	Michael Schwarz	Michael Schwarz	04-1455-8282	mjschwarz@optusnet.com.au
Australia	VIC	ACT Business Partners	Mary Girgis	1300 134 363	mary@ebusinesspartners.com.au	www.ebusinesspartners.com.au
Australia	VIC	Customer Systems International	Michael Hopwood	03-9680-8801	mhopwood@customersystems.com.au	www.customersystems.com.au
Australia	VIC	Gilford Computer Solutions Pty Ltd	Shannon Rogers	03-9803-4163	shannon@gilford.com.au	www.gilford.com.au
Australia	VIC	Act Today Pty Ltd	Robin Dixon	1300 362 046	rob@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Ascendant Australia	Gordon Falconer	0500 558 550	gordonf@ascendant.com.au	www.ascendant.com.au
Australia	VIC	Act Today Pty Ltd	Gordon Hastie	1300 362 046	gordon@acttoday.com.au	www.acttoday.com.au
Australia	VIC	Soft Option Business Consultants	Sally Gleitman	03-9596-3334	sally@softoptions.com.au	www.softoptions.com.au
Australia	VIC	Act Today Pty Ltd	Richard Milland	1300 362 046	Richard@acttoday.com.au	www.acttoday.com.au
Australia	WA	Technopac Pty Ltd	Penelope Vaskess	08 92010977	penny@technopac.com	www.technopac.com
Australia	WA	Act Today Pty Ltd	Simone Bertina	1300 362 046	simone@acttoday.com.au	www.acttoday.com.au
Australia	WA	Executive Software Solutions	Kelvin Oxwell	08-9380-4865	kelvin@crmwa.biz	www.crmwa.biz
Australia	WA	Act Today Pty Ltd	Josh Noonan	1300 362 046	josh@acttoday.com.au	www.acttoday.com.au
China	China - Sh	Customer Systems International	Kener Liu	+86 21 5109 8720	kliu@yacchina.com	www.customersystems.com.cn
China	China - Sh	ERS Limited	Anton Chan	+852 2442 0125	anton@ershk.com.hk	www.ershk.com.hk
Hong Kong	Hong Kong	Adaptive Consultants Limited	Ken Yeung Si Chun Chun	+852 (9613) 0596	kenyeung@adaptiveconsultants.com	www.adaptiveconsultants.com
Hong Kong	Hong Kong	ERS Limited	Michael Ranck	+852 (2477) 1911	michael@ershk.com.hk	www.ershk.com.hk
India	India - Ba	Akshitha Technologies	Deepak Balram	+91 80 51101153	deepsoft@sify.com
India	India - Ba	Belladonna IT Pvt Ltd	Gopinath Narayan	+91 934 287 9152	gopin@belladonnait.com	www.belladonnait.com
India	India - Mu	Camellia Infotech Ltd	Drumil Khedkar	+91 22 283 69845	drumil@camellianfotech.com	www.camellianfotech.com
India	India - Mu	Firsteservice India Pvt Ltd	Gopi Mudaliar	+91 22 2857 4457	support@firstservice.com
India	India - Mu	Prime InfoTech Corporation	Farid Virani	+91 22 2374 3659	farid@indiaprime.com	www.indiaprime.com
India	India - Mu	Prime InfoTech Corporation	Amir Virani	+91 22 2374 3659	amir@indiaprime.com	www.indiaprime.com
India	India - Ne	Interlink Information Systems Pvt Ltd	Sanjay Kumar	+91 11 2922 1149	skumar@interlinkinfo.com
India	India - Ne	Delta Software Pvt Ltd	Sharat Jain	+91 11 2643 5849	sharat@cyberdelta.com	www.cyberdelta.com
India	India - Pu	Atyanta Consulting	Jenit N Ramaiya	+91 20 612 3615	atyanta@vsnl.in
India	India - Se	Thrinaina Informatics Limited	S Suresh	+91 40 2782 3480	suresh@thrinaina.com	www.thrinaina.com
Malaysia	Malaysia	ACT Asia Sdn Bhd	Nicole Yap	+6012 2818927	nicole@actmalaysia.com	www.actmalaysia.com
New Zealand	NZ-Aucklan	A2Z Data Limited	Judi Bond	+64 9 520-6685	judi@a2zdata.co.nz	www.a2zdata.co.nz
New Zealand	NZ-Aucklan	Xact Software Solutions	Graeme Leo	+64 9 377-6516	graeme@xactsoftware.co.nz	www.xactsoftware.co.nz
New Zealand	NZ-Aucklan	Navigator Business Technologies Ltd	David Simpson	+64 9 366-5090	info@navigatorbustech.co.nz
New Zealand	NZ-Aucklan	Zeron Interactive Limited	Chris Trabing	+64 9 623-8550	chris.trabing@zeron.biz	www.zeron.biz
New Zealand	NZ-Bay of	ACTSOFTWARE	Jim Penney	+64 7 576-6128	jpen@actsoftware.co.nz	www.actsoftware.co.nz
New Zealand	NZ-Broadwa	ACTive CRM Limited	Sherryl Todd	+64 9 366-1992	sherryl@activecrm.co.nz	www.activecrm.co.nz
New Zealand	NZ-Christc	ContactPlus.co.nz	David Searle	+64 3 358-2424	david@contactplus.co.nz	www.contactplus.co.nz
New Zealand	NZ-Hamilto	Deane Garratt Consulting Ltd	Deane Garratt	+64 7 854-5295	deane.garratt@xtra.co.nz
New Zealand	NZ-Newmark	Trinity System Support	Nichola Draper	+64 9 529-5274	nichola@trinitysystems.co.nz	www.trinitysystems.co.nz
New Zealand	NZ-Newton	Azure Solutions Ltd	Helen Anderson	+64 9 846-0749	helena@azure.co.nz	www.azure.co.nz
New Zealand	NZ-Welling	The Integrators	Marysue Severn	+64 4 384-6300	marysue.severn@theintegrators.com	www.theintegrators.com
Singapore	Singapore	Solarsys Microsystems Pte Ltd	KH Puah	+65 6336-0300	khpuah@solarsys.com.sg	www.solarsys.com.sg
Singapore	Singapore	Microbit Technology Pte Ltd	Roger Wee	+65 6227-3652	roger@microbit.com.sg	www.microbit.com.sg
Singapore	Singapore	New Frontiers Partnership (NFP)	Ted Tay	+65 6477-4008	fromtedsbb@newfp.com	www.newfp.com
Taiwan	Taiwan	ERS Limited	Lawrence Ku	+886 2 2550 8263	lawrence@ers.com.hk	www.ershk.com.hk
Thailand	Thailand	NETSolutions (ESB) Limited	Pinida Srirawong	+662 237-7247	ead@nsasia.co.th	www.nsasia.com
Thailand	Thailand	NETsolutions Asia Limited	Robert Horgan	+66 2-2377247	robert@nsasia.co.th	www.nsasia.co.th